Creation of Bookings / Orders in Software
Order Allocation to Driver, Vehicle dispatch
Coordination with driver & customer on booking
Corresponding with customers via email and phone.
Ensure all booking are manage as per customer requirements.
Handling all inquiries
Ensure al drivers are following set procedures of booking in software
Monitoring the vehicle usage, Tracking of vehicle
Voucher Or Trip Activity closer in Software
Invoice generation.
Following up for LPO.
Updating Index summary
Online Invoice Submission to Customers software or need to send online
Retrieving documents upon request.
Issuance of Voucher book and maintain its record
Monthly prepare and present report of all pending activity closing and LPO pending to your supervisor
Creating additional revenue through drivers by tracking & allocating them on Uber
Maintaining driver attendance
Payment Follow up
Reconciliation of Orders with respect to invoice generation, Invoice submission, payment collection
Renewal follow up of various documents like, Visa / EID / Passport/DL etc.