Hiring Fresher - Data Entry Operator - Guwahati

Key responsibilities:

1. Manage and respond to customer inquiries via phone, email, or chat.

- Engage with customers professionally and promptly to address their questions or concerns.

2. Process orders and ensure timely delivery to customers.

- Coordinate with the logistics team to ensure accurate and on-time delivery of orders.

3. Update customer records and maintain accurate information in the database.

- Ensure that all customer information is updated and organized for future reference.

4. Assist in resolving customer complaints and escalate issues when necessary.

- Work towards finding solutions to customer complaints and involve higher management if needed.

5. Provide product information and recommendations to customers.

- Educate customers about products to help them make informed purchasing decisions.

Required skills and expectations:

1. Excellent communication skills to interact effectively with customers.

2. Strong problem-solving abilities to address customer issues efficiently.

3. Basic computer skills for data entry and using communication tools.

4. Ability to work independently and manage time effectively in a remote setting.

5. Willingness to learn about products and stay updated on company policies and procedures.

• Experience

  0 - 3 Years

• No. of Openings

  100

• Education

  12th Pass

• Role

  Data Entry Operator

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Part Time

• Work Location Type

  Work from Home