Customer Support Specialist (Full Time)

Techerudite

1 - 2 Years
2 Openings
Not Disclosed
Posted 2 days ago
Face-to-Face interview
Ahmedabad

Key Skills

Customer Support International Voice Process Customer Support Voice Process

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Job Description

Key Responsibilities:

Respond to customer queries via email, chat, and calls in a timely and professional manner.

Troubleshoot basic technical issues and guide users through solutions.

Escalate complex problems to the appropriate team and follow up on resolution.

Maintain detailed records of customer interactions and resolutions in the system.

Collaborate with internal teams (development, QA, sales) to resolve issues and improve customer satisfaction.

Identify and report recurring customer issues for continuous product/service improvement.

Experience
1 - 2 Years
No. of Openings
2
Education
Higher Secondary
Role
Customer Support Specialist
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About Techerudite

Techerudite is one of the top-notch IT agencies/companies in India that offer expertise in web development and mobile application development along with digital marketing services. Our digital marketing services provide businesses, guidance to create and expand their digital presence.

Our expert and efficient team can assist you with the most useful guideline in the domain of digital marketing, web development, mobile app development, and eCommerce website development. With our excellent services and rich experience, your business can accelerate and reach the milestones of success. We thrive on conversions. Our team takes pride in having served international clients from London, New York, Chicago, Boston, New Jersey, Canada, and Australia.