Customer Support Executive jobs in Kachiguda (Hyderabad) - Jain Group

  • Customer Support Executive - Female Candidate

    Jain Group

    1. 1 - 3 yrs
    2. Hyderabad NA NA NA
    NA
    Rs 1,75,000 to 4,75,000 p.a.

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  • Job View 53 Views
  • Applicants Less than 5 Applicants
  • 2021-07-06 2022-01-06

Job Description

A professional approach in answering calls and providing information about products and services, taking input on issues, and resolving them.

2. Maintaining records of transactions and interactions.

3. Appropriate and timely follow-ups wherever required.

4. Escalate unresolved queries to respective departments for accuracy.

5. Ensure high standards of tone and language in all written and verbal communications.

6. Daily keep a track of customers to facilitate sales and revenue growth by maintaining a good

level of understanding with customers.

7. Ability to lead a team.

8. Knowledge of mediation and conflict resolution techniques is preferable.

Key Skills

Industry

Call Centre / BPO / KPO / ITES / LPO

Functional Area

ITES / BPO / KPO / LPO / Customer Service

Number of Vacancy

30

Qualification

Any Bachelor Degree

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