Designation: Executive & Sr. Executive
Department : Customer Support
? Required good communication skills, should be able to converse in English, Hindi, Tamil / Telugu.
(Multilingual will be preferred)
? Fluent conversation skills in Hindi & English Is must.
Job responsibilities
? Need to answer customer’s queries through voice services, inbound / outbound.
? Address the customer mails to provide appropriate resolution on time.
? Understanding the customer’s requirement and respond promptly.
? Contributes to team effort by accomplishing related results as needed
? Maintain documentation of customer inquiries and responses for future reference
? Handle dissatisfied customers in a polite and professional way.
? Answering customers' queries on the product.