International Customer Support

Lateshipment

experience: a maximum of 1-2 years of experience in customer support or related roles, preferably in a saas environment, is highly desirable. ( if you have more than 2 years of experience, kindly refrain from applying. we are looking to fill in a junior position only)

technical proficiency: familiarity with saas products and cloud-based technologies is a plus.

communication skills: excellent written and verbal communication skills. ability to explain complex technical concepts in a clear and concise manner to non-technical customers.

problem-solving abilities: strong analytical and problem-solving skills to identify and resolve customer issues effectively. ability to think on your feet and make decisions independently.

customer-focus: passion for providing exceptional customer service and ensuring customer satisfaction. patience, empathy, and the ability to handle difficult customer situations with professionalism.

organizational skills: strong organizational and multitasking abilities to manage customer inquiries, prioritize tasks, and meet deadlines in a fast-paced environment.

adaptability: flexibility to adapt to changing business needs and work effectively in a dynamic, team-oriented environment.

bachelor’s degree: a bachelor’s degree in a relevant field is preferred but not mandatory.

• Experience

  0 - 2 Years

• No. of Openings

  2

• Education

  Any Master Degree, Any Bachelor Degree

• Role

  Customer Support Executive

• Industry Type

  Transportation / Logistic / Shipping / Marine / Courier / Freight / Cargo

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office