Hiring Freshers || Customer Support Executive
HRH Next Pvt ltd

Key Skills

Call Centre Agent Answering Questions and Providing Solutions

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Job Description

Call Centre Agent Roles & Responsibilities:

• Managing Inbound and/or outbound calls

• Following various communication scripts when speaking to a customer;

• Identifying customer needs, answering questions and providing solutions/alternatives to issues;

• Upselling products and services wherever possible;

• Building sustainable customer relationships;

• Keeping records of all conversations organized;

• Building product knowledge; and improving performance and achieve targets.

• Maintaining and improving quality results by adhering to standards and guideline

  • Experience

    0 - 1 Years

  • No. of Openings

    100

  • Education

    Higher Secondary, Secondary School, B.A, B.Com

  • Role

    Customer Support Executive

  • Industry Type

    IT-Hardware & Networking / IT-Software / Software Services

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time (Night Shift)

  • Work Location Type

    Work from Office

  • Face interview location

    tumkur

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