Customer Support Executive (Hindi/English Speaking)

Rent A Cab

we are hiring a full-time customer support representative to work in day shift or in night shift.

key responsibilities areas:

- ensure clients are serviced correctly and professionally

- handling inbound calls, whatsapp and emails in a professional manner.

- resolving customer inquiries and requests and ensuring strong customer satisfaction.

- handle customer complaints, provide appropriate solutions and alternatives quickly and proactively.

- escalating customer feedback as required.

- working with various internal teams to ensure prompt and accurate processing.

skills & abilities required:

- minimum 1 year of relevant experience in a customer service role.

- you possess excellent interpersonal as well as written and verbal communication skills.

- excellent at excel / google spreadsheet

- ability to multi-task, prioritize, and manage time effectively

- coordinate with teams to make sure that we provide accurate information to the customer

working days : 6 working days with 1 day-off which may be during week

experience : 1-6 years

mandatory language fluency : english, hindi

day shift (non changing): 9 am - 7 pm

night shift (non changing): 7pm - 7am

salary: inr .00 - inr .00 per month

email: info [@] goicar [.] in

call: nine 8 six 0 two 4times9 zero

• Experience

  0 - 6 Years

• No. of Openings

  2

• Education

  Diploma, Advanced/Higher Diploma, Higher Secondary, Any Bachelor Degree, Professional Degree, Secondary School, Vocational Course

• Role

  Customer Support Executive

• Industry Type

  Hotel / Restaurant / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office