Sr. Customer Support Engineer

The India Jobs

3 - 4 Years
2 Openings
2.3-3.8 Lac/Yr
Rajkot

Key Skills

Hardware & Software Knowledge Knowledge Of Server Firewall Management Installation It Product Knowledge Customer Support Engineer

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Job Description

Post: SR. Customer Support Engineer

Experience: Minimum 3 years

Salary: 20K 30K

Qualification: BCA/MCA/BE/Diploma

Location: Rajkot

Timings: 9 am - 7pm

Skill requirement: Sound Computer Hardware and software knowledge

Adequate Communication Skills and Listening Power

Should have product knowledge in the IT field

knowledge of Server and Firewall management and installation

Responsibilities:-

- Research and identify solutions to software and hardware issues

- Diagnose and troubleshoot technical issues, including account setup and network

configuration

- Guide the clients through to solve their technical issues

- Ensure all issues are properly logged and timely solved.

Experience : 3 - 4 Years

No. of Openings : 2

Education : Diploma, B.C.A, M.C.A

Role : Customer Support Engineer

Industry Type : IT-Hardware & Networking / IT-Software / Software Services

Gender : [ Male / Female ]

Job Country : India

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