Customer Support Engineer (Freshers) Hyderabad/Secunderabad

ONESTA Engineering Services Private Limited

Fresher
1 Openings
1.8 - 2.0 Lac/Yr
Posted 5 days ago
Face-to-Face interview
Secunderabad - Hyderabad

Key Skills

Both Written and Verbal Communication in English Customer Support Engineer

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Job Description

Responsibilities:

- Provide technical support to customers via phone, email, and chat

- Troubleshoot and resolve customer issues in a timely manner

- Collaborate with the product development team to escalate and resolve complex technical issues

- Assist customers with product installation, configuration, and troubleshooting

- Document customer interactions and resolutions in the CRM system

- Maintain a high level of customer satisfaction through excellent communication and customer service

Skills:

- Strong written and verbal communication skills in English

Experience
Fresher
No. of Openings
1
Education
B.E, B.Tech
Role
Customer Support Engineer
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
#203, Kalanjali Homes, 3rd Floor, Royal Enclave, Hasmathpet, Secunderabad

About ONESTA Engineering Services Private Limited

Onesta Engineering is an ISO certified independent organization delivering the services for all type of systems, equipments and items viz. Mechanical, Electrical, Instrumentation and Civil. All our engineers are suitably qualified and have required competence and relevant experience to handle all these type of requirements.