Customer Support Coordinator

People Interactive (I) Pvt Ltd

What you will do in this role

Manage post-sales experience and service of premium members of VIP Shaadi.

Ensure accurate identification of the clients requirements and helping them find the right match with a seamless best in class experience over the phone

Jointly prospect and shortlist suitable matches for the member.

Represent the member and connect with desirable prospects.

Facilitate meetings with only consented and relevant matches for the member.

Renewal of membership

Maintain a good rapport with customers.

To be progressive in the approach and yet respect tradition and backgrounds for our HNI clients.

Ensure adherence to service delivery standards and excellence in service.

Needs to be partner with the clients in their search for life partner

Involve counseling the member and ensure timely achievement of all milestones in the Partner Search Process.

Experience : 4 - 6 Years

No. of Openings : 5

Education : Higher Secondary

Role : Customer Support Coordinator

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : Male

Job Country : India