Customer Support Coordinator

What you will do in this role

• Manage post-sales experience and service of premium members of VIP Shaadi.

• Ensure accurate identification of the clients’ requirements and helping them find the right match with a seamless best in class experience over the phone

• Jointly prospect and shortlist suitable matches for the member.

• Represent the member and connect with desirable prospects.

• Facilitate meetings with only consented and relevant matches for the member.

• Renewal of membership

• Maintain a good rapport with customers.

• To be progressive in the approach and yet respect tradition and backgrounds for our HNI clients.

• Ensure adherence to service delivery standards and excellence in service.

• Needs to be partner with the clients in their search for life partner

• Involve counseling the member and ensure timely achievement of all milestones in the Partner Search Process.

• Experience

  4 - 6 Years

• No. of Openings

  5

• Education

  12th Pass

• Role

  Customer Support Coordinator

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office