Customer Support Coordinator

• Outbound Telesales

• Making outbound calls to Members basis the leads provided offering the customers products which would help them in their life partner search.

• Following the defined sales process to convert free members into revenue paying customers.

• Ensuring Call Disposition Comments are updated once the call is completed with all relevant details.

• Making required number of calls for following up with Enquiries which are not converted

• Updating the details of follow-up in the system

• Meeting daily Talk time Targets and Calls to be done.

• Meeting Revenue Targets and ensuring Lead to Conversion Ratios are met.

• Appearing for periodic evaluations

• In case call needs to be escalated, noting details and forwarding it to the seniors

• Maintaining all documentation that pertains to the above responsibilities

• Experience

  0 - 5 Years

• No. of Openings

  15

• Education

  Graduate

• Role

  Customer Support Coordinator

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office