Good English Communication Customer Support Coordinator
Job Profile:
Constant Tenants Communication with Tenants, for Rental Payments, reminders, follow up Documentation, Prepare and Collect and Post add in website and online site for vacant Property for Rental
(Purpose of the Post to Rental Collection, and make sure all Properties are Occupied, Work with Vendors for Maintenance)
Job Description
Tenant Communication
Reminders for rental Payment
Rental Follow up for Payment
Raise a ticket to Maintenance Team for Maintenance Issue
Follow with the Maintenance team on the status & follow up with till it Gets Closed
Sending Rent Increase Letter or renewal Agreement as per Agreement term
Prepare Listing for vacant property and post in website and Property website for Visibility
Based on the inquiry engage with them and make sure they come to see the property at the stipulated time
Prepare Showing time and date with Local Manager/In-charge
Follow up with inquiries and engage them to make a tenant
Verify their Document and Prepare a lease agreement base on the management Criteria,
Data & documents to be kept securely in Property and Company wise in cloud storage
Follow for 1st Month Rent and 1 Month Deposit
Update management on non-Paid tenants for more than a month,
If they dont pay for more than 2 months Prepare an eviction process
Send Daily reports to management and reporting manager
Experience : 0 - 1 Years
No. of Openings : 1
Education : Higher Secondary, Vocational Course, Diploma, Professional Degree
Role : Customer Support Coordinator
Industry Type : Call Centre / BPO / KPO / ITES / LPO
Gender : [ Male / Female ]
Job Country : India
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