Customer Support Coordinator

Digiquint Solutions

Inbound calling for customer service.

Identify and assess customers needs to achieve satisfaction.

Build sustainable relationships and trust with customer accounts through open and

interactive communication.

Provide accurate, valid and complete information by using the right methods/tools.

Handle customer complaints, provide appropriate solutions and alternatives within the

time limits; follow up to ensure resolution.

Keep records of customer interactions, process customer accounts.

Follow communication procedures, guidelines and policies.

Take the extra mile to engage customers.

Experience : 1 - 4 Years

No. of Openings : 20

Education : Higher Secondary

Role : Customer Support Coordinator

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : [ Male / Female ]

Job Country : India