Customer Service Associate Fresher

Handle customer support through calls, emails, WhatsApp, and chat.

Resolve customer disputes related to orders, refunds, returns, cancellations, and damaged products.

Coordinate with courier partners and internal teams for smooth issue resolution.

Maintain accurate records of customer interactions and complaints.

Escalate unresolved or priority issues to management when required.

Ensure customer satisfaction by providing timely and professional support.

Assist in managing payment-related concerns and chargeback cases.

Follow company policies and maintain service quality standards.

• Experience

  0 - 3 Years

• No. of Openings

  5

• Education

  12th Pass

• Role

  Customer Support Associate

• Industry Type

  Furniture and Furnishing

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  SteelGlow Marketing Office, Shree ram Tower, opp. Reliance Mall, Saraswati Nagar, Pali Road, Jodhpur