Customer Service Representative

Aspire Jazp Technologies PVT LTD

Job description

-Respond to inbound tickets and queries of customers.

-Build lasting relationships with customers, and other team members based on trust and reliability.

-Understand and strive to meet or exceed call center metrics while providing excellent and consistent customer service.

-Thrive department productivity and quality standards.

-Establishing new, and maintaining existing, relationships with customers.

-Strive for first call resolution and take true ownership of customer needs and issues.

-Communicate and follow instructions for one call customer resolution.

-Deliver amazing customer service through effective and timely resolution of various customer inquiries and concerns

Job Type: Full-time

Salary: 13, per month

Benefits:

Paid sick time

Paid time off

Schedule:

Night shift

Rotational shift

Language:

English (Required)

Hindi (Required)

Experience : 0 - 1 Years

No. of Openings : 5

Education : Higher Secondary, Vocational Course, Diploma, Any Bachelor Degree

Role : Customer Service Representative

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : [ Male / Female ]

Job Country : India