Hiring Fresher / Customer Service Manager / 12th Pass

We are seeking a Customer Service Officer to join our team in Buldana. This role is ideal for individuals with 0 to 3 years of experience and a minimum education of 12th pass. The position is full-time and requires you to work from the office.

Key Responsibilities:

- Respond to Customer Inquiries: Address requests and questions from customers through phone or email, ensuring they receive clear and accurate information.

- Resolve Customer Issues: Identify and troubleshoot problems that customers face, providing solutions and ensuring their satisfaction.

- Maintain Customer Records: Keep detailed and organized records of customer interactions to enhance service quality and manage follow-ups.

- Assist with Product Information: Provide customers with information about products and services, helping them make informed decisions.

- Collaborate with Team Members: Work closely with colleagues to ensure effective communication and teamwork, improving overall service delivery.

Required Skills and Expectations:

- Strong communication skills are essential for interacting effectively with customers. You should be able to speak clearly and listen actively.

- A customer-focused attitude is important, as delivering excellent service is a key part of this role.

- Basic computer skills are necessary, including familiarity with using email and other software for customer interaction.

- Problem-solving abilities are crucial, as you will need to think quickly and find solutions to customer issues.

- A positive and friendly demeanor will help create a welcoming environment for customers.

• Experience

  0 - 3 Years

• No. of Openings

  10

• Education

  12th Pass

• Role

  Customer Service Officer

• Industry Type

  Financial Sector

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  Esaf cooperative sundarkhed buldhana -443001