Customer Service Executive

EBS

Hiring For International BPO



Please Don't Apply If You Are Not Comfortable In English

Responsibilities

Answer calls professionally and provide information about products and services, take/cancel orders, and obtain details of complaints

Keep records of customer interactions and transactions, details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms, and applications

Follow up to ensure that appropriate actions are taken on customer requests

Refer unresolved customer grievances or special requests to designated departments for further investigation

Requirements

- Strong communications skills

- Ability to listen and problem-solve

- Strong interpersonal skills

- Ability to perform under pressure

- Basic computer skills

- Handling US Customer Over The Call Or Chat

- Customer Care

- Excellent Communications Required

- Rotational Shifts

Experience : 0 - 1 Years

No. of Openings : 20

Education : Higher Secondary, Diploma, Any Bachelor Degree

Role : Customer Service Executive

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : [ Male / Female ]

Job Country : India