Hiring For 12th Pass Freshers - Customer Service Associate

Flyhie Aviation

Fresher
100 Openings
3.0 - 3.3 Lac/Yr
Posted today
Face-to-Face interview
Kolkata

Key Skills

Personality Development Customer Service

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Job Description

We are looking for enthusiastic individuals to join our team as Airport Executives in Kolkata. This is a full-time, office-based position suitable for freshers who have completed their 12th grade. As an Airport Executive, you will play a key role in providing excellent customer service and ensuring smooth airport operations.

Key Responsibilities:

1. Customer Assistance: You will assist passengers with check-in processes, baggage handling, and provide information about flights and airport facilities.

2. Safety and Security: You will help ensure safety protocols are upheld, including guiding passengers through security checks and maintaining a safe environment within the airport.

3. Communication: You will need to communicate effectively with passengers, airline staff, and security personnel to facilitate seamless travel experiences.

4. Problem-Solving: If issues arise, you will address and resolve concerns calmly and professionally, ensuring passengers have a positive experience.

5. Administrative Duties: You may be assigned various administrative tasks, such as record-keeping and managing passenger queries through phone or email.

Required Skills and Expectations:

Candidates should possess strong communication skills and a friendly demeanor to engage with diverse passengers. You should demonstrate a willingness to learn and have a keen attention to detail. The ability to work efficiently in a team and under pressure is essential. Punctuality and a professional attitude are expected, as you will represent the airport with every interaction.

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