Fresher hiring for Customer Service Associate

SHARE YOUR RESUME

We are looking for a Customer Service Associate in Bokaro, India, to provide exceptional support to our customers. This is a full-time position suitable for candidates with 0 to 1 year of experience, and a minimum education level of 10th pass.

Key Responsibilities:

- Customer Support: Assist customers by addressing inquiries, resolving complaints, and providing information about our products or services in a timely and friendly manner.

- Communication: Maintain clear communication with customers through various channels, such as phone calls and emails, ensuring that all interactions are positive.

- Documentation: Accurately record customer interactions and feedback to help improve service and products.

- Collaboration: Work closely with team members and other departments to ensure customer satisfaction is maintained throughout the service experience.

Required Skills and Expectations:

Candidates must have a friendly and approachable demeanor with strong verbal communication skills. They should be able to listen actively to customer concerns and provide effective solutions promptly. Basic computer skills and knowledge of customer service principles are essential. The ability to work well in a team environment and adjust to changes is also important. Flexibility and a positive attitude are crucial for dealing with a variety of customer issues and maintaining professionalism in all interactions.

• Experience

  0 - 1 Years

• No. of Openings

  25

• Education

  10th Pass

• Role

  Customer Service Associate

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Age Limit

  18 - 30 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  PF, ESI, Food/Meals, Accommodation

• Walk-in interview location

  kolkata