Freshers For Customer Sales Executive - Navi Mumbai

Navir Consultants

0 - 4 Years
30 Openings
1.8 - 3.5 Lac/Yr
Posted 3 days ago
Face-to-Face interview
Navi Mumbai

Key Skills

English Basic Computer Skills Communication

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Job Description

We are looking for a Customer Sales Executive to join our team at QConnect. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to . The role offers - and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 6 years of experience.

You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Experience
0 - 4 Years
No. of Openings
30
Education
Higher Secondary, Any Bachelor Degree
Role
Customer Sales Executive
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
1st floor, b-wing, Reliable Tech Park, Airoli, Navi Mumbai