Customer Response Executive

Bpo

0 - 1 Years
10 Openings
0.8 - 1.3 Lac/Yr
Face-to-Face interview
AB Road, Indore

Key Skills

Customer Care Executive Customer Support Executive Telecaller Telemarketer Telemarketing Executive

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Job Description

Profile: Customer Response Executive

Industry: BPO Telecom

Education: 12+Above

Working Hours- 9 Hours (Fix Day Shift)

Salary – 8000 to (Depends on interview)

Job location: Indore, Madhya Pradesh

Immediate Joiner Only

Job Responsibilities

Manage Inbound/Outbound calls

• Identify customers’ needs to achieve satisfaction

• Build sustainable relationships and trust with customer accounts through open and interactive communication

• Provide accurate, valid and complete information by using the right methods/tools

• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

• Follow communication procedures, guidelines and policies