Customer Response Executive

Bpo

0 - 1 Years
10 Openings
0.8 - 1.3 Lac/Yr
Face-to-Face interview
AB Road, Indore

Key Skills

Customer Care Executive Customer Support Executive Telecaller Telemarketer Telemarketing Executive

Apply

Job Description

profile: customer response executive

industry: bpo telecom

education: 12+above

working hours- 9 hours (fix day shift)

salary – 8000 to (depends on interview)

job location: indore, madhya pradesh

immediate joiner only

job responsibilities

manage inbound/outbound calls

• identify customers’ needs to achieve satisfaction

• build sustainable relationships and trust with customer accounts through open and interactive communication

• provide accurate, valid and complete information by using the right methods/tools

• handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

• follow communication procedures, guidelines and policies