Customer Representative

Erlendis Solutions India Pvt Ltd

we are hiring for an inbound process for unistore.

unistore is a premium business process where employees need to work with the e-commerce industry and

act in any of the campaigns/help desks to support customers who buy products from tata cliq platform.

- must have excellent communication skills in english with bengali/hindi linguistic.

- must have very good reading & comprehending skills in english, bengali and hindi.

- must have basic knowledge of computer.

- must be able to handle calls and resolve customer querries smartly.

- any fresher and exprience both can apply for this job.

job duties:

answer incoming customer inquiries

collaborate with management teams to stay updated on new products,

services, and policies.

record customer information within our customer service database

engage with clients in a friendly and professional manner while

actively listening to their concerns offer support and solutions

to customers in accordance with the company's customer service policies.

walk-in-interviews: 10 am to 1 pm (monday to friday)

candidates must carry their updated resumes.

job types: full-time,

salary: 8500/- - /- per month

schedule:

rotational shift (9 hours working)

education:

higher secondary(12th pass) (required)

• Experience

  0 - 1 Years

• No. of Openings

  40

• Education

  Higher Secondary

• Role

  Customer Representative

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office