Direct Walk-In For Customer Relationship Executive

Responsibilities:

- Manage customer accounts and ensure high levels of customer satisfaction.

- Address customer inquiries and resolve issues promptly.

- Maintain accurate records of customer interactions and transactions.

- Provide feedback to the team to improve service processes.

- Develop strategies to strengthen customer relationships and loyalty.

Requirements:

- Proven experience in customer service roles.

- Excellent communication and interpersonal skills.

- Ability to work independently and as part of a team.

- Strong problem-solving skills and a proactive attitude.

- Proficiency in using CRM software and Microsoft Office Suite.

- Bachelor's degree in Business, Marketing, or a related field is preferred.

- Fluency in Tamil and English is essential.

Benefits:

- Competitive salary and performance-based incentives.

- Comprehensive training and development programs.

- Opportunities for career advancement.

- Health insurance and other employee benefits.

- Friendly and supportive work environment.

Office Location: Anna Nagar West, Chennai, Tamil Nadu

• Experience

  0 - 2 Years

• No. of Openings

  20

• Education

  Graduate (B.A, B.Arch, B.B.A, B.C.A, B.Com, B.Tech/B.E, B.Ed)

• Role

  Customer Relationship Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office