responsibilities:
�� manage customer accounts and ensure high levels of customer satisfaction.
�� address customer inquiries and resolve issues promptly.
�� maintain accurate records of customer interactions and transactions.
�� provide feedback to the team to improve service processes.
�� develop strategies to strengthen customer relationships and loyalty.
requirements:
�� proven experience in customer service roles.
�� excellent communication and interpersonal skills.
�� ability to work independently and as part of a team.
�� strong problem-solving skills and a proactive attitude.
�� proficiency in using crm software and microsoft office suite.
�� bachelor's degree in business, marketing, or a related field is preferred.
�� fluency in tamil and english is essential.
benefits:
�� competitive salary and performance-based incentives.
�� comprehensive training and development programs.
�� opportunities for career advancement.
�� health insurance and other employee benefits.
�� friendly and supportive work environment.
office location: anna nagar west, chennai, tamil nadu
Experience
0 - 2 Years
No. of Openings
20
Education
B.A, B.Arch, B.B.A, B.C.A, B.Com, B.E, B.Ed, Any Bachelor Degree, Professional Degree, Post Graduate Diploma
Role
Customer Relationship Executive
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office