Customer care Executive - Trainer

Edujobs

CCE- Trainer (Customer care Executive)

Domain- Skill Development, NSDC, Telecom industry, Accelerated Mission For Better Employment and retention, Ministry of SKill Development

Qualification & Experience: Any Diploma / Graduate/ post graduate with minimum 2-3 year as a CCE/ CRM

About Edu jobs Academy- Edu jobs Academy Pvt Ltd is a 100% subsidiary and the training wing of 2COMS Consulting Pvt. Ltd. We are focused in generating employability and hence all the programs are designed to create and facilitate employment. Our aim is to create employable talent, productive from DAY ZERO ! Jobs Academy being the training wing of 2COMS has got its rich array of clients in various domains.

Job Description:

Roles & Responsibilities

Take care of End-to-end development of candidate over the subject

Keep record of daily class attendance & monitor class progress

Conduct theory & practice sessions along with field visits

Submit all reports timely to center head and training delivery team

communicate timely with center manager and training delivery team

Effective delivery of training both theoretical and practical.

Ensuring the 100% attendance of the batch

Ensuring the optimum number of passing percentage

Taking effective participation in placement.

Guide mobilizers to enroll the right candidate.



Requirements

Profile of a desire candidate:

Good Interpersonal Skills, Excellent communication and presentation skills.

Knowledge and Ability to use different training methodologies aligned

with audience profile

Presentable, Motivator and good leadership skills

Good people management and interpersonal skills

Extensive knowledge of learning principles and modern training techniques

An ability to manage the full training cycle

Experience : 1 - 4 Years

No. of Openings : 1

Education : Any Bachelor Degree

Role : Customer Care Trainer

Industry Type : Education / Teaching / Training / Colleges /Institutes / Universities

Gender : [ Male / Female ]

Job Country : India