Customer Representative

Gravity Bathware Pvt Ltd.

Effciently handle all the queries and escalations from our channel partners/ dealers

Become single point of contact and eventually one man solution for all the assigned customers

Equipped in solving all the queries and escalations in minimum contact attempts

Provide field sales assistance when required by assigning the task to the concerned team and keep a follow

up for closure

Maintain customer database on a regular basis

Maintain call quality and average call handling time

Understand customer's requirement and provide relevant solution and assistance

Go the extra mile to meet customer expectations and provide resolutions

Maintain professional discipline at all times

Candidate Requirements

Interested Candidate also make call on

Experience : 1 - 2 Years

No. of Openings : 2

Education : Any Bachelor Degree

Role : Customer Care Representative

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : [ Male / Female ]

Job Country : India