Job Responsibilities
Handling all Australian email communication and telephonic communication on a daily basis
Resolving customer complaints via both email and telephonic conversation and liasoning with specific departments for this
Collecting data for any new or potential customers through online channels.
Approaching new and potential customers via social media
Other data handling or operations work as and when given
Must have experience of working at a call centre as an incharge
Preference will given to those candidates whose past experience australia and new zealand
What You Should Have
Graduate from a recognised college or university
Min 3 Years of experience in customer service roles
Must be well versed with both verbal and written english
Should have basic knowledge of MS Excel