Functional Area : E- Commerce
Process : Voice (Inbound / Outbound) & Non Voice (Chat)
Type : Domestic
Languages : English , Hindi & Tamil are mandatory
Role : Associate / Senior Associate
No. of Vacancies : 150
Employment : Full time , Permanent
Qualification : Any Graduate
Experience : 1 to 2 Yrs. ( fresher’s can also apply)
Shift : Day / Night
Work Mode : Office (WFH not available)
Location : Coimbatore
Requirements & Skills:
• Candidates should have basic computing skills with good typing speed.
• Good in English , Hindi , & Regional language
• Candidates should have basic / good / excellent communication skills.
• Experience in delivering client focused solutions and in creating long lasting relationship with Customers.
• Previous experience in a customer support role will be an added value.
• Inform customers about company’s products/services and offers.
• Manage inbound and outbound customer calls in a timely manner.