Customer Care Officer

Vintage HR Solutions

Responsibilities: Customer Care II Problem Solving

Managing incoming calls and customer service inquiries

Provide information about products and services, take/cancel orders, and record details of complaints

Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken

Follow up to ensure that appropriate actions are taken on customer requests

Refer unresolved customer grievances or special requests to designated departments for further investigation

Experience : 0 - 6 Years

No. of Openings : 100

Education : Higher Secondary

Role : Customer Care Officer

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : [ Male / Female ]

Job Country : India