Customer Care Manager

Srigathi solutions

1. Develop and generate business

2. Leads follow up & systematic closure

3. Develop clear understanding of lending parameters and apply on field

4. Conduct field visits for customer meetings, field investigations / other checks, relationship

development and market mapping

5. Follow up / Ensure for credit approval from the concerned authority for files submitted

6. Collections / Recovery from customers

7. Ensuring complete documentation, stamping and formalities related to pre / post

disbursement

8. Complete control of NPA and overdue cases and their overall reduction to minimal

9. Abreast with the competitors strategies and market activities / preferences and

recommend future strategies

10. Conducting various marketing initiatives in assigned area

11. Customer service Attending to customer inquires / grievance on a timely basis

Experience : 1 - 3 Years

No. of Openings : 4

Education : Any Bachelor Degree

Role : Customer Care Manager

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : [ Male / Female ]

Job Country : India