Customer Care Manager

1. Develop and generate business

2. Leads follow up & systematic closure

3. Develop clear understanding of lending parameters and apply on field

4. Conduct field visits for customer meetings, field investigations / other checks, relationship

development and market mapping

5. Follow up / Ensure for credit approval from the concerned authority for files submitted

6. Collections / Recovery from customers

7. Ensuring complete documentation, stamping and formalities related to pre / post

disbursement

8. Complete control of NPA and overdue cases and their overall reduction to minimal

9. Abreast with the competitor’s strategies and market activities / preferences and

recommend future strategies

10. Conducting various marketing initiatives in assigned area

11. Customer service – Attending to customer inquires / grievance on a timely basis

• Experience

  1 - 3 Years

• No. of Openings

  4

• Education

  Graduate

• Role

  Customer Care Manager

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office