Job Description
We have immediate vacancy for both fresher and experienced for Customer Care Executive.
Job Description:
• Managing incoming calls and customer service inquiries.
• Provide information about Products and Services, take/cancel orders, and record details of
complaints.
• Keep records of customer interactions and transactions, complaints, and comments, as well as actions taken.
• Follow up to ensure that appropriate actions are taken on customer requests.
• Refer unresolved customer grievances or special requests to designated departments for further investigation.