Customer Care Executive

Teleperformance

we have openings for voice process.

process 1- inbound calls- customer service.

job description:

customer service for credit cards. calls will be received on new hotline(toll-free number) as well as inbound calls- customer service.

requirement:

• graduation mandatory

• 6 days working/one day rotational week off

• rotational shifts 8am to 8pm (24/7).

• fresher or any experience in any bpo.

• language- english/hindi

• location – ambattur, chennai

• work mode: work from office

• salary: 21 k ctc

• take home – 17 th

interviews:

• hr round

• versant voice (6 and 5 cut off)

• ops round

• client round

process 2- outbound calls- customer service.

job description:

customer service for credit cards. calls will be received on new hotline (toll-free number) as well as outbound calls- customer service.

requirement:

• graduation mandatory

• 6 days working/sunday week off

• day shift 10 am to 7 pm.

• minimum 6 months experience in any bpo customer service/tele sales.

• language- english/hindi

• location – ambattur, chennai

• work mode: work from office

• salary: 22 k ctc

• take home – 18k.

interviews:

• hr round

• versant voice (6 and 5 cut off)

• ops round

• client round

process-3: customer service (e-mail or chat/telecom voice)

we have openings for customer service (e-mail or chat/telecom voice).

job description:

any graduate from a recognized institute or university in any discipline.

minimum 1-year experience in any customer service (e-mail or chat/telecom voice).

graduates who know to read and write hindi will be an added advantage. (freshers also eligible).

rotational shift – 6 days working/1-day rotational week off.

shift timing - 7 am to 1 am (any 9 hours shift). (one way cab drop facility).

salary – 19ctc and 15 take home.

round of interview:

1. hr round.

2. ops round.

3. pmaps assessment.

• Experience

  0 - 3 Years

• No. of Openings

  500

• Education

  Any Bachelor Degree

• Role

  Customer Care Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office