Experience: 0 - 3 Years
Qualification: Any Degree
Work Hours: 7 PM - 4 AM (US shifts)
Working Days: 5 days (Saturday and Sunday are fixed days off)
Location: Madhapur, Hyderabad
Freshers will be paid : L per Annum.
Work Mode: Work from office.
Role: Customer Support Executive
Salary: LPA
Requirements:
€¢ Experience interacting with international US customers/clients
€¢ Experience in eligibility verification (EBV)
€¢ Awareness of US health insurance guidelines, including claims submission processes and procedures
€¢ Ability to analyze Explanation of Benefits (EOB) forms to ensure insurance companies have paid for charges
€¢ Follow up with insurance companies and patients to ensure bills are paid
€¢ Understand and analyze patient records, interacting with physicians and assistants to ensure accuracy
€¢ Keep track of patient data across multiple visits
€¢ Manage detailed and specifically coded information
€¢ Strong verbal and written communication skills
Transport allowance : 2000/- per month
Performance allowance : will be paid after every 6 months ( /- one time payment).