Part Time Jobs || Female Job || Computer Operator Job || Tele Calling Job || M G Road || Kolkata
A reputed publisher having office at Kolkata M G Road.
Now the company needs some staffs as:
Designation: Tele caller
Basic Job Roll: Tele sales / Tele Marketing.
Sector: Publishing house.
Candidate: Fresher / Experience both can apply for this position.
Salary: Rupees 5000/- (fresher ) if experience then negotiable.
Timing. 11 am to 3 pm
Basic Computer Skill required for this position.
Communication: Bengali and Hindi and normal English
Job Location: MG Road Kolkata
A telecaller in this organisation sales role typically handles outbound calls to promote books, generate leads, and close sales, while also addressing customer inquiries and maintaining records. They need strong communication and persuasion skills, along with a customer-focused approach.
Here's a more detailed breakdown:
Key Responsibilities:
Outbound Inbound Calling: Making calls to potential customers to introduce products.
Lead Generation: Identifying and qualifying potential customers for books.
Sales Closure: Persuading customers to purchase products or services and facilitating the sales process.
Customer Service: Addressing customer inquiries, resolving issues, and providing information about products.
Record Keeping: Maintaining accurate records of customer interactions and transactions.
Product Knowledge: Staying up-to-date on the latest banking products and services.
Target Achievement: Meeting or exceeding monthly sales targets and conversion goals.
Skills and Qualifications:
Communication Skills: Excellent verbal communication and interpersonal skills are crucial for building rapport with customers.
Persuasion and Negotiation: The ability to influence customers and close sales effectively.
Customer Focus: A customer-centric approach with the ability to understand and address customer needs.
Computer Skills: Basic computer skills for using CRM systems and maintaining records.
Education: A graduate degree is often preferred, but some positions may be open to those with a higher secondary education.
Experience: Prior experience in telesales or customer service is often an advantage.
In Kolkata, specifically, some telecaller roles may require proficiency in Bengali and Hindi, in addition to English, to effectively communicate with a diverse customer base.
These positions involve explaining loan products, understanding customer needs, and guiding them through the application process.
* Note:-
You may call us between 9 am to 9 pm
HR : 9 2 3 1 7 9 9 1 2 2
Or you can visit our office.
Ideal Career Zone
128/12A, BidhanSraniShyam Bazaar metro Gate Gandhi Market Behind Sajjaa Dhaam Bed Sheet Bed cover Show room Kolkata