Collection Team Leader - Full Time

We are looking for a dedicated Collection Team Leader to oversee our collections department in Nashik. This role is ideal for someone who can lead a team effectively while ensuring timely and accurate collections from clients.

**Key Responsibilities:**

- **Lead the Collection Team:** Manage and supervise a group of collection agents, providing guidance and support to help them meet their targets.

- **Monitor Performance:** Track the team's performance metrics regularly to ensure goals are met and offer feedback for improvements.

- **Training and Development:** Organize training sessions for new and existing team members to enhance their skills in collection techniques and customer communication.

- **Client Interaction:** Engage with clients as needed to resolve any disputes or concerns regarding collections, maintaining a professional relationship.

- **Reporting:** Prepare and present regular reports to management outlining the team's performance, challenges faced, and strategies for improvement.

**Required Skills and Expectations:**

- **Leadership Skills:** Ability to motivate and lead a team towards achieving collection goals.

- **Communication Skills:** Strong verbal and written communication skills are essential for interacting with team members and clients.

- **Problem-Solving Skills:** Ability to identify issues quickly and provide effective solutions.

- **Customer-Focused Attitude:** Understanding of the importance of maintaining positive client relations during the collection process.

- **Detail-Oriented:** Attention to detail is crucial for tracking collections and handling data accurately.

This position requires a male candidate with 0 to 1 year of experience, who is comfortable working full-time in an office setting.

• Experience

  0 - 1 Years

• No. of Openings

  2

• Education

  Graduate

• Role

  Collection Team Leader

• Industry Type

  IT Services & Consulting

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  Impact HR and KM Solutions Office No 8, Near Canada Corner Signal Ravi Chambers Basements Below Laminate Gallery, Nashik