We are looking for a dedicated Collection Officer in Najibabad Bijnor. This role is suitable for candidates with 0 to 6 years of experience and requires at least a 12th-grade education. Male candidates are preferred for this full-time office-based position.
Key responsibilities include:
1. **Collecting Payments**: You will follow up with customers to ensure timely payments and resolve any issues related to outstanding debts.
2. **Maintaining Records**: You will be responsible for keeping accurate and updated records of payments received or pending, ensuring all documentation is clear and organized.
3. **Customer Communication**: Engaging with customers through calls and emails to discuss their accounts, answer questions, and negotiate payment plans, if necessary.
4. **Reporting**: Prepare regular reports detailing collections status, including any problems encountered during the collection process.
5. **Team Collaboration**: Work closely with other team members to share insights and strategies for effective collections and improve overall efficiency.
Required skills and expectations include:
- Strong communication skills to interact effectively with customers and team members.
- Ability to handle disputes calmly and professionally, negotiating to reach satisfactory agreements.
- Basic computer skills to manage records and perform daily tasks efficiently.
- A proactive attitude towards solving problems and meeting targets.
- Being punctual and dedicated to your work, demonstrating integrity and professionalism in all interactions.
Experience
0 - 6 Years
No. of Openings
2
Education
12th Pass
Role
Collection Officer
Industry Type
Banking
Gender
Male
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office