Collection Executive

Mist IT Services

cashe is collections executive

position: executive (collections)

qualification requirements:

• hsc/graduates

experience & exposure requirements:

• 1-3 years of relevant experience in collections

roles & responsibilities:

• monitor accounts to identify outstanding debts

• investigate historical data for each debt or bill

• find and contact clients to ask about their overdue payments

• take actions to encourage timely debt payments

• process payments and refunds

• resolve billing and customer credit issues

• update account status records and collection efforts

• outcall the customers to collect the overdue amount

essential skills / competencies:

• proven experience as a collection specialist or similar role

• knowledge of billing procedures and collection techniques (. skip tracing)

• familiarity with laws related to debt collection (. fdcpa)

• good communication skills

• comfortable working with targets

• patience and ability to manage stress

personal attributes:

• display teamwork and integrity. work with team members to set goals and responsibilities for specific engagements. foster teamwork and innovation.

• drive performance management for self and team.

• utilize technology & tools to continually learn and innovate, share knowledge with team members and enhance service delivery.

• actively encourage team members to contribute ideas.

• Experience

  0 - 3 Years

• No. of Openings

  70

• Education

  Higher Secondary

• Role

  Collection Executive

• Industry Type

  Banking / Financial Services / Stock Broking

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office