Collection Executive

Mist IT Services

CASHe is Collections Executive

Position: Executive (Collections)

Qualification Requirements:

HSC/Graduates

Experience & Exposure Requirements:

1-3 years of relevant experience in Collections

Roles & Responsibilities:

Monitor accounts to identify outstanding debts

Investigate historical data for each debt or bill

Find and contact clients to ask about their overdue payments

Take actions to encourage timely debt payments

Process payments and refunds

Resolve billing and customer credit issues

Update account status records and collection efforts

Outcall the customers to collect the overdue amount

Essential Skills / Competencies:

Proven experience as a Collection Specialist or similar role

Knowledge of billing procedures and collection techniques (. skip tracing)

Familiarity with laws related to debt collection (. FDCPA)

Good communication skills

Comfortable working with targets

Patience and ability to manage stress

Personal Attributes:

Display teamwork and integrity. Work with team members to set goals and responsibilities for specific engagements. Foster teamwork and innovation.

Drive performance management for self and team.

Utilize technology & tools to continually learn and innovate, share knowledge with team members and enhance service delivery.

Actively encourage team members to contribute ideas.

Experience : 0 - 3 Years

No. of Openings : 70

Education : Higher Secondary

Role : Collection Executive

Industry Type : Banking / Financial Services / Stock Broking

Gender : [ Male / Female ]

Job Country : India