We are seeking a Collection Executive to join our team in Bangalore. The ideal candidate will have 1-2 years of experience in a collection role and have completed their 12th grade. This position requires working from the office full time.
Key Responsibilities:
1. Debt Collection: Contact customers via phone and email to follow up on overdue accounts and facilitate timely payments.
2. Account Management: Maintain records of all communications with clients, updating account statuses regularly to ensure accuracy in tracking collections.
3. Dispute Resolution: Address customer queries and resolve issues related to outstanding accounts effectively to maintain positive relationships.
4. Reporting: Prepare and submit regular reports on collection progress and account statuses to management for review and strategizing.
5. Collaboration: Work closely with other departments such as sales and customer service to understand client needs and enhance collection efforts.
Required Skills and Expectations:
Candidates must possess strong communication skills to engage effectively with customers. Attention to detail is crucial to maintain accurate account records. The ability to manage time efficiently and prioritize tasks will help in meeting collection goals. A problem-solving mindset is important to resolve disputes while fostering positive working relationships. Candidates should be motivated and dedicated to achieving results in a fast-paced environment.
Experience
1 - 2 Years
No. of Openings
20
Education
12th Pass
Role
Collection Executive
Industry Type
Banking
Gender
[ Male / Female ]
Age Limit
20 - 37 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours