Hiring For Collection Agent

Forte BPO

Visit Customer at the scheduled hours. Minimum of 10 customer visits a day.

Responsible for collecting over dues from customers

Understand the reason behind payment being overdue, also to understand if issues with product or services, to help make the payment.

Respond efficiently and accurately to customers, explaining possible solutions, and ensuring that customers feel supported and valued.

Engage in active listening with customers, confirming or clarifying information and diffusing angry clients, as needed.

Effective Negotiation Skills. Maintain clear records on customers

Contact

Experience : 0 - 1 Years

No. of Openings : 50

Education : Higher Secondary, Diploma, Any Bachelor Degree

Role : Collection Agent

Industry Type : Banking / Financial Services / Stock Broking

Gender : Male

Job Country : India