ï‚· Visit Customer at the scheduled hours. Minimum of 10 customer visits a day.
ï‚· Responsible for collecting over dues from customers
ï‚· Understand the reason behind payment being overdue, also to understand if issues with product or services, to help make the payment.
ï‚· Respond efficiently and accurately to customers, explaining possible solutions, and ensuring that customers feel supported and valued.
ï‚· Engage in active listening with customers, confirming or clarifying information and diffusing angry clients, as needed.
ï‚· Effective Negotiation Skills. ï‚· Maintain clear records on customers
Contact
Experience
0 - 1 Years
No. of Openings
50
Education
Diploma
Role
Collection Agent
Industry Type
Banking
Gender
Male
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office