Key Responsibilities:
1. Coordinate patient appointments and schedules: Manage the calendar of patient appointments ensuring smooth flow of clinical operations.
2. Assist in patient intake process: Greet and register patients, gather necessary information, and assist in completing forms.
3. Liaise between patients and healthcare providers: Act as a bridge between patients and healthcare professionals to ensure effective communication and care delivery.
4. Organize medical records and documentation: Maintain accurate and up-to-date patient records, ensuring confidentiality and compliance with regulations.
5. Assist in clinical procedures: Provide support during medical procedures, ensuring patient comfort and safety.
Required Skills and Expectations:
1. Strong communication skills: Ability to effectively communicate with patients, healthcare providers, and other staff members.
2. Attention to detail: Must be meticulous in organizing and maintaining medical records and documentation.
3. Empathy and compassion: Demonstrate empathy towards patients and provide support during difficult times.
4. Basic medical knowledge: Understanding of medical terminology and procedures is essential for this role.
5. Ability to work in a fast-paced environment: Must thrive in a busy clinical setting and be able to multitask efficiently.