Call Center Executive

BMR GROUPS

0 - 2 Years
4 Openings
1.5 - 2.3 Lac/Yr
Face-to-Face interview
Chennai

Key Skills

Customer Care Executive Customer Support Executive Telecaller Telemarketer Telemarketing Executive

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Job Description

Manage large amounts of inbound and outbound calls in a timely manner

Follow communication “scripts” when handling different topics

Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives

Seize opportunities to upsell products when they arise

Build sustainable relationships and engage customers by taking the extra mile

Keep records of all conversations in our call center database in a comprehensible way

Meet personal/team qualitative and quantitative targets

Experience
0 - 2 Years
No. of Openings
4
Education
Diploma, Advanced/Higher Diploma, Higher Secondary, Any Bachelor Degree
Role
Call Center Executive
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office