Hiring 100 Freshers in Inbound BPO Call Center Executive Job

We are looking for a dedicated Call Center Executive to join our team. In this part-time role, you will work from home and assist customers with their inquiries and concerns.

**Key Responsibilities:**

- **Customer Support**: Handle incoming calls and respond to customer queries effectively. You will provide information about products and services while ensuring a positive customer experience.

- **Problem Solving**: Identify customer issues and escalate them to the appropriate department if necessary. Your ability to troubleshoot and resolve problems will help maintain customer satisfaction.

- **Data Entry**: Record customer interactions accurately in our database. This will help us track issues and follow up as needed.

- **Follow-Up Calls**: Make return calls to customers as required. This may involve checking in on previous issues or providing updates about their inquiries.

- **Feedback Collection**: Gather customer feedback on services and products. Your insights will help us improve our offerings and address customer needs better.

**Required Skills and Expectations:**

Candidates should have a minimum of 1 to 5 years of experience in a call center or customer support role. A high school diploma (12th pass) is required. Strong communication skills, both verbal and written, are essential for this position. You should be patient, empathetic, and able to handle difficult situations with a calm demeanor. Proficiency in basic computer skills and the ability to work independently in a remote environment are also necessary. Flexibility with working hours is expected to meet customer needs.

• Experience

  1 - 5 Years

• No. of Openings

  100

• Education

  12th Pass

• Role

  Call Center Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Part Time

• Work Location Type

  Work from Home