Call Center Executive (female Candidates Only)

Nyati Group

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Write JD for Need two call center employees for Nyati Group Mohmadwadi location.

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Should be able to spk English and Hindi fluently

Age upto 28 yrs

Holidays working, weekly off permitted

Nyati Group - Call Center Representative (Mohmadwadi, Pune)

About Us:

Nyati Group is a leading organization with a strong presence in [Industry]. We are committed to providing excellent customer service and are looking for passionate individuals to join our growing team.

About the Role:

We are seeking two enthusiastic and results-oriented individuals to join our call center team at our Mohmadwadi, Pune location. As a Call Center Representative, you will be responsible for handling inbound and outbound calls, providing exceptional customer service, and resolving customer inquiries promptly and efficiently.

Responsibilities:

Answer inbound calls from customers in a timely and professional manner.

Provide accurate and helpful information to customers regarding our products and services.

Resolve customer complaints and inquiries efficiently and courteously.

Upsell and cross-sell products and services to customers where appropriate.

Maintain accurate records of customer interactions.

Meet and exceed daily call volume and sales targets.

Contribute to a positive and supportive team environment.

Qualifications:

Excellent communication and interpersonal skills, both written and verbal.

Fluency in English and Hindi languages is mandatory.

Ability to handle multiple tasks simultaneously and prioritize effectively.

Strong problem-solving and decision-making skills.

Ability to work independently and as part of a team.

Positive and enthusiastic attitude with a strong commitment to customer service.

Age upto 28 years.

Benefits:

Competitive salary and benefits package.

Experience : 0 - 2 Years

No. of Openings : 2

Education : Higher Secondary

Role : Call Center Executive

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : Female

Job Country : India