Night Shift Jobs in Surat for Fluent English Candidates

Votiko Solutions Private Limited

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behaviour.

Responsibilities

Manage large amounts of inbound and outbound calls in a timely manner.

Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives.

Keep records of all conversations in our call center database in a comprehensible way.

Meet personal/team qualitative and quantitative targets Requirements.

Previous experience in a customer support role.

Strong phone and verbal communication skills along with active listening.

Customer focus and adaptability to different personality types.

Ability to multi-task, set priorities and manage time effectively Qualifications-Any Graduate.

Location: Surat

Salary: ?15,000 to - ?35, /month

Working Days- Monday to Friday (Sunday -Saturday off)

If the above requirements suit your interest, please call us on

Please only call if you are qualified in above mentioned details.

Regards,

Votiko Team

Experience : 0 - 6 Years

No. of Openings : 10

Education : Higher Secondary, Secondary School

Role : Call Center Agent

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : [ Male / Female ]

Job Country : India