1. Leadership:
a. Setting goals for the café team.
b. Monitoring employees to ensure performance expectations are met.
c. Taking charge of cafe operations.
d. Deliver 100% smooth operations to achieve consistent and great
service and product standards.
2. Planning & Execution:
a. Developing measures to reach sales targets and increase profits.
b. Ensures all employees have proper supplies, equipment, and uniforms.
c. Ensures Compliance with all cafe policies, standards, and procedures.
3. Business Requirements:
a. Providing innovative ways to reduce wastage and all costs in his shift.
b. Dealing with customer service issues, staff handling, & safety issues.
c. Assists in supervising daily shift operations.
d. Handle employee questions and concerns.