overview:
we are seeking a dynamic and experienced cafe manager to oversee the daily operations of our bustling cafe. the ideal candidate should possess strong leadership qualities, exceptional customer service skills, and a passion for the hospitality industry. if you thrive in a fast-paced environment and have a knack for increasing sales and footfall, we encourage you to apply.
responsibilities:
managing cafe operations: oversee the daily functioning of the cafe to ensure smooth operations and excellent customer service.
taking orders: personally handle customer orders during peak hours and ensure accuracy and efficiency in service.
staff management: recruit, train, and supervise cafe staff members. delegate tasks and ensure adherence to company policies and standards.
inventory management: monitor and maintain adequate stock levels of raw materials, ingredients, and supplies. place orders as needed to avoid shortages.
daily updates: compile and report daily sales figures, expenses, and other relevant operational data to senior management.
customer engagement: implement strategies to enhance customer experience and satisfaction. address customer inquiries, feedback, and complaints promptly and professionally.
sales and promotion: develop and execute promotional activities and initiatives to increase sales and attract more customers to the cafe.
health and safety compliance: ensure adherence to health, safety, and sanitation guidelines. maintain cleanliness and hygiene standards throughout the cafe.