- Ensure the safety and comfort of passengers on board by providing excellent customer service.
- The cabin crew member is responsible for ensuring that all passengers are comfortable and feel safe throughout the flight. This includes assisting passengers with their luggage, serving food and beverages, and responding to any passenger requests or concerns.
- Conduct pre-flight checks to ensure the aircraft is clean and prepared for boarding.
- Before passengers board the aircraft, the cabin crew member must conduct thorough checks to ensure that the cabin is clean, all safety equipment is in place, and all necessary supplies are stocked.
- Demonstrate emergency procedures and assist passengers in the event of an emergency.
- In the event of an emergency, the cabin crew member must be prepared to calmly and efficiently guide passengers through safety procedures and assist them in evacuating the aircraft if necessary.
- Communicate effectively with the flight crew and ground staff to ensure a smooth and efficient flight.
- The cabin crew member must maintain open lines of communication with the flight crew and ground staff to ensure that all operational procedures are followed and any issues are addressed promptly.
Skills and Expectations:
- Excellent interpersonal and communication skills.
- Ability to remain calm and professional in high-pressure situations.
- Physical fitness and the ability to stand and walk for extended periods.
- Willingness to work irregular hours, including evenings, weekends, and holidays.
- Fluent in English and any additional languages is a plus.