key responsibilities:
1. ensure the safety and comfort of passengers during flights: as a cabin crew member, you will be responsible for ensuring that all safety procedures are followed correctly and passengers are comfortable throughout the flight.
2. provide excellent customer service: you will be expected to assist passengers with any queries or requests they may have, and ensure their needs are met promptly and professionally.
3. perform pre-flight checks and cabin preparation: before each flight, you will need to conduct pre-flight checks to ensure all equipment is working properly and the cabin is clean and ready for passengers.
4. demonstrate emergency procedures: in the event of an emergency, you will need to be able to calmly and efficiently demonstrate emergency procedures to passengers.
5. work effectively as part of a team: cabin crew members must work closely with the rest of the crew to ensure smooth operations and deliver exceptional service to passengers.
required skills and expectations:
- good communication skills: the role requires excellent communication skills to interact with passengers and colleagues effectively.
- ability to remain calm under pressure: cabin crew members must be able to stay calm and composed in stressful situations or emergencies.
- attention to detail: it is essential to pay attention to detail to ensure all safety procedures are followed correctly.
- physical fitness: the job may involve standing for long periods and lifting heavy objects, so physical fitness is important.
- customer-oriented mindset: a customer-focused approach is necessary to provide excellent service to passengers.