we're seeking a highly organized and detail-oriented business support officer to provide administrative support to our warehouse operations. the successful candidate will be responsible for ensuring the smooth day-to-day operation of the warehouse, providing exceptional customer service, and performing various administrative tasks.
key responsibilities
1. administrative support: provide administrative support to the warehouse team, including answering phone calls, responding to emails, and resolving customer inquiries.
2. data entry and record-keeping: accurately enter data into our warehouse management system, maintain accurate records, and perform data analysis as required.
3. inventory management: assist with inventory management, including tracking inventory levels, monitoring stock movements, and reporting discrepancies.
4. customer service: provide exceptional customer service, responding to customer inquiries, resolving issues, and ensuring customer satisfaction.
5. reporting and analytics: prepare and distribute reports, including inventory reports, shipping reports, and other operational reports.
6. process improvement: identify areas for process improvement and implement changes to increase efficiency and productivity.
7. compliance and safety: ensure compliance with company policies, procedures, and safety protocols.