Business Relationship Manager

The Covai Careers

Job Description

We are seeking a highly motivated and skilled Business Relationship Manager to join our finance company. As a Business Relationship Manager, you will be responsible for managing and enhancing relationships with our key clients, ensuring their satisfaction and driving business growth. You will serve as the primary point of contact for our clients and act as a liaison between our company and their organizations.

Responsibilities:

Develop and maintain strong relationships with existing and prospective clients in the finance industry.

interested candidates

Understand clients business needs, financial goals, and challenges to identify opportunities for collaboration and provide tailored solutions.

Actively engage with clients to build rapport, address concerns, and provide exceptional customer service.

Serve as a trusted advisor to clients, providing expert knowledge and guidance on financial products and services offered by our company.

Collaborate with internal teams, including sales, marketing, and operations, to ensure seamless delivery of products and services to clients.

Identify and pursue upselling and cross-selling opportunities to maximize revenue and enhance client satisfaction.

Conduct regular business reviews with clients to assess their financial performance, identify areas for improvement, and present relevant insights and recommendations.

Stay up to date with industry trends, market conditions, and regulatory changes to effectively advise clients and maintain a competitive edge.

Monitor client satisfaction levels, track key performance indicators, and implement strategies to improve customer retention and loyalty.

Prepare and deliver presentations, proposals, and reports to clients and internal stakeholders.

Minimum 1 year of working experience in any NBFC or any financial sector.

Experience : 1 - 2 Years

No. of Openings : 1

Education : Professional Degree

Role : Business Relationship Manager

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : Male

Job Country : India